According to the European Safe Transaction Association (EAST), in 2018 the number of physical attacks on ATM machines in Europe increased by 27% (from 3,584 to 4,449 incidents), and the amount of money stolen this way increased by 16% (from 31 to 36 million Euro).Our case analysis showed that despite having all the necessary tools, banks did not use their full functionality to prevent the crimes. For example, banks turned to atm surveillance video only to get information on transactions, although it provides many more benefits. The modern video surveillance solutions increase the basic level of self-service devices protection, provide proactive ATM protection, simplify access to video when resolving disputes, and optimize operating with large amounts of transaction data.

The number of attacks on ATMs increases every year. The attacks themselves are changing, becoming more complex and sophisticated. Moreover, if several years ago bank clients were the main target for hackers, the criminals were hunting for bank card data and account information, now they have turned their attention to financial institutions. Obviously, you can steal much more from a bank than from any of its clients — here we are talking about millions of euros.For a long time, all attacks using special equipment or software were called logical. However, there are so many types of these attacks, so banking technology security specialists have even identified a separate group of terminal related fraud attacks. That is about skimming, shimming and trapping. In 2018 the number of terminal related fraud attacks decreased by 36% compared to 2017, but the total amount of stolen money remains huge: 247 million euros in 2018 and 353 million in 2017 (according to European Association of Secure Transactions, EAST).

Bank CenterCredit, established in 1988, is one of the first commercial banks in Kazakhstan in terms of assets and total deposits. It has a wide branch network throughout the country, serves legal entities and individuals in more than 100 offices. Bank CenterCredit is the sixth largest bank in Kazakhstan.

The growing number of malicious software and physical attacks is one of the most worrisome trends of banking in 2018.

Software testers celebrate their professional holiday on Sunday.