- 64-bit Quad-core
- 8 Gb RAM
- Hard Disk space: 2 GB for server part installation
ATMeye.iQNG – ATM security and dispute resolution
With ATMeye.iQNG, banks in over 80 countries simplify the work of security and client service thanks to easy access to videos and photos in real-time or linked to various transactions.
7 situations when ATMeye.iQNG can help you
With detailed reports of all transactions, you can always know if money has been disbursed to the customer, remained in the ATM, or was dispensed to the next client. Customers would appreciate the speed of support. Banks would save time and gain customers' loyalty.
Criminals may try to use thumb drives, skimmers, and other devices to read information from cards during a transaction. The ATMeye.iQNG sensor will immediately recognize the attempted skimming and notify the security service.
Burglars may try to steal an ATM by breaking in and disabling the alarm sensors. Hooligans could simply try to smash an ATM. The ATMeye.iQNG shock-sensor, which detects any attempt to move or hit the ATM, can help prevent criminal actions. In this case, security staff will receive instant alarm notifications and can react to the threat at the same minute.
Attackers simply open the ATM and take the money out of the safe. ATMeye.iQNG helps prevent such crimes. With the separate ATMeye.iQ temperature sensor, a real-time alert will be sent to security staff if a criminal attempts to open the ATM safe.
ATMeye.iQNG makes video surveillance smart and enables you to prevent ATM attacks at every stage. The solution links each transaction to the user, allows remote downloading of video recordings of transactions, and react proactively to attackers with special customizable scripts.
Fraudsters may wear masks, dark glasses, caps, or scarves, or simply cover their face with their hand to further commit criminal acts. ATMeye.iQNG will not allow them to do this: to prevent suspicious transactions, facial detection is integrated into the platform, and if the face is covered, customer service will be suspended.
ATMeye.iQNG is a comprehensive solution for ATM security that helps banks to get better offers from insurance companies and withdraw their objections in case of accidents.
...to do their jobs:
Prevent ATM vandalism and theftBurglars can try to steal an ATM by breaking into it and disabling its alarm sensors, or simply by smashing the device. A shock sensor, which detects any attempt to move or bump the ATM, will help prevent the theft of the ATM. In this case, you will receive instant alarm notifications and can promptly respond to the threat.
Increase customer satisfaction (NPS), reduce number of complaintsThe system is characterized not by an error, but by the reaction to the error. It happens that an ATM doesn't dispense money to a customer, and an angry customer calls the bank. ATMeye.iQ can take care of the situation within minutes, resolving the conflict and impressing the customer with the speed of reaction.
Obtain detailed transaction informationOften disputes arise due to a lack of transaction information. ATMeye.iQ allows you to receive detailed reports of all transactions, so you will always know if money has been paid to a client, has been left at an ATM, or has been transferred to the next user. Footage captured by ATMeye.iQ can be retrieved from the built-in cameras by searching by card number, date of the event, and other parameters.
How to secure ATMs: crime statistics 2021
This infographic shows the statistics of criminal activities in different regions of the world. We invite you to see how things are with the security of ATMs in 2021 and how relevant this problem is.