ATMeye.iQ is an all-in-one ATM security, dispute handling, and anti-fraud solution developed by BS/2, a software ATM security company, for banks and financial institutions. BS/2, part of the Penki Kontinentai Group has been the partner of Diebold Nixdorf in 13 countries for over 25 years.
BS/2 complies with strict financial industry regulations such as ISO-27001, ISO-20000, PCI-DSS, PA-DSS, EcoVadis Silver and ITIL V3.
ATMeye.iQ is an incident at ATM monitoring software with real time video analysis, anti skimming technology, facial detection and various sensors.
The responsible employee can find a photo and video recording of the disputable operation by various parameters in case if any questions about transactions on a self-service device should arise.
The system informs the security instantly about any attempt to install a skimming device. Afterwards, one of the system’s protection scenarios will start automatically.
During the attempt to use a bankcard from “black list”, the system immediately informs responsible security employee of the bank, providing photos of the offender and video recording of the event.
The sensors installed at the self-service device sensors trace any misconduct and immediately inform security officer.
The system takes photo snapshots and captures video when a sensor triggers an event. It allows building a detailed report for all alarm events coming from the sensors.
Possibilities to take photo snapshots and capture video before and after events occur.
An opportunity to get instant access to streaming video and camera images from a particular self-service device.
Capture photo and video in all relevant zones: card reader, cash dispenser, safe, client’s face and outside area of self-service device.
Determine whether there is a person in front of an ATM during an operation and whether his face is covered.
Determine whether there is more than one person in front of an ATM.
ATMeye.iQ supports all types of sensors (shock, vibration, tilt, smoke or temperature detectors) as well as special anti-fraud devices.
Responsible security officers are able to get immediate notifications (alarms) on sensor’s triggered events.
Relevant personnel can receive immediate notifications in case of covered cameras.
All data transfers in the system run using encrypted protocol through the protected communication channel, securing any card data.
Event notifications are automatically sent to the responsible staff avoiding routine event stream analysis and reducing the reaction time.
A blacklisted bank card might be captured by a self-service device if needed. Responsible staff will be notified about such an event by an instant message.
Get a complete picture of the operation of the entire fleet of self-service devices.
Find devices and events using the easy to use search field.
Key card information (card number) is masked in ATMeye.iQ system, ensuring the complete safety of the client’s personal data.
Deployed in over 80 countries, ATMeye is not only a unique and reliable solution but also an affordable one.
Helping your security and support personnel save time and resources. Minimizing your area of exposure, significantly reducing risk and helping you comply with industry standards and regulations.
What is the value of your clients security?
