- 64-bit Quad-core
- 8 Gb RAM
- Hard Disk space: 2 GB for server part installation
ATMeye.iQNG – ATM security and dispute resolution
The new generation (NG) of ATMeye.iQ is a video surveillance solution that helps banks quickly solve client disputes and protect against different types of criminal activity.
With ATMeye.iQNG, banks in over 80 countries simplify the work of security and client service thanks to easy access to videos and photos in real-time or linked to various transactions.
With ATMeye.iQNG, banks in over 80 countries simplify the work of security and client service thanks to easy access to videos and photos in real-time or linked to various transactions.
7 situations when ATMeye.iQNG can help you
ATMeye.iQNG helps…
Security ManagerTop ManagerDispute Manager
...to do their jobs:
Security Manager
Prevent ATM vandalism and theft
Deny service to customers who hide their faces
Prevent skimming
Prevent Tamper and Drilling




Prevent ATM vandalism and theft
Burglars can try to steal an ATM by breaking into it and disabling its alarm sensors, or simply by smashing the device. A shock sensor, which detects any attempt to move or bump the ATM, will help prevent the theft of the ATM. In this case, you will receive instant alarm notifications and can promptly respond to the threat. Top Manager
Increase customer satisfaction (NPS), reduce number of complaints
Reduce insurance costs
Increase employee productivity
Obtain customer data




Increase customer satisfaction (NPS), reduce number of complaints
The system is characterized not by an error, but by the reaction to the error. It happens that an ATM doesn't dispense money to a customer, and an angry customer calls the bank. ATMeye.iQ can take care of the situation within minutes, resolving the conflict and impressing the customer with the speed of reaction. Dispute Manager
Obtain detailed transaction information
Increase the speed of dispute resolution
Get Transaction Information Fast



Obtain detailed transaction information
Often disputes arise due to a lack of transaction information. ATMeye.iQ allows you to receive detailed reports of all transactions, so you will always know if money has been paid to a client, has been left at an ATM, or has been transferred to the next user. Footage captured by ATMeye.iQ can be retrieved from the built-in cameras by searching by card number, date of the event, and other parameters.Benefits
Product modules





Supported devices
teller machine
teller safe
terminals
locker systems
gas stations
equipment
Why us
82000 ATMs secured
25 Years in Service
82 Countries
232 Banks Serviced
232
Banks Serviced82000
ATMs secured82
Countries25
Years in Service8 Key Benefits of ATMeye.iQ New Generation
At the start of 2023, BS/2 released the latest iteration of their ATMeye.iQ software labeled the New Generation. The system has been on the market for more than two decades and is valued primarily esteemed for its dependability and high security level.
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