Banking Asia 2020

Vietnam's ATM crime epidemic and it's costly cure

ATM security in Vietnam has been a difficult topic since the first cash machines were installed. Things have gotten so bad that in 2017 banks decided to shut down night-time ATM services for better security.

While ATM cards with EMV chips are standard in most developed countries, Vietnam is just now migrating from magnetic stripes. Currently 70 million of the country’s 77 million bank cards use magnetic strip technology. This is a highly vulnerable and outdated technology – the absolute favourite of fraudsters for skimming attacks. Card data can be easily stolen by card skimming using devices attached to regular card readers. The complete transition to EMV cards would cost nearly VND1,100 billion ($48.23 million) for the country’s four major banks. With such a high cost, it’s not surprising that local banks are hesitant and looking for alternatives. Their absolute priority is keeping their clients money safe and their reputation secured.

ATMeye.iQ - Your reliable ATM safeguard
70M / 77M Cards Vulnerable to Skimming
50M+ EMV Migration Cost
$350 / ATM* ATMeye.iQ Cost (*Contact for exact price)

Introducing ATMeye.iQ - the All-in-one solution for ATM security in Vietnam

BS/2, a company specializing in banking equipment and software development has created ATMeye.iQ – an ATM security, dispute resolution and ATM management solution. Latest versions of ATMeye.iQ can include optional advanced security features like Face Detection, Multiple Face Detection and Face Recognition.

ATMeye.iQ - Your reliable ATM safeguard

ATMeye.iQ provides multiple layers of protection

A proactive ATM video surveillance system

A proactive ATM video surveillance system

Ease the work of the security officer or ATM manager with event-based alerts and pre-set scenarios. These configurable scenarios run automatically with trigger-based ATM security. This feature helps stop fraud at ATMs and prevents the use of stolen or black-listed cards.

Various sensors for skimmer, tamper and vandalism detection

Various sensors for skimmer, tamper and vandalism detection

ATMeye.iQ can come with a wide range of various sensors which help detect and prevent crime at ATMs. These can be skimmer detection kits, shock, gas, tilt, temperature sensors and many other devices. When any of these sensors are set off, ATMeye.iQ immediately informs the responsible person and launches pre-set scenarios.

ATM camera covered alarm

ATM camera covered alarm

In many cases, fraudsters achieve their goals and escape justice by covering or breaking ATM cameras. This can cause difficulties in retrieving crucial crime footage. ATMeye.iQ instantly sends an alarm and can prevent ATM use if the camera is covered or broken.

Device status check

Device status check

The system operator receives information about the current operating status of all self-service devices in the network using ATMeye.iQ. It allows him to react faster in case of technical problems.

Assisted dispute resolution

Assisted dispute resolution

Event-based and transaction based logic helps to minimize dispute resolution time. Provide required photo and video material to police and security service quickly, using quick search.

Proven success in over 80 countries

ATMeye.iQ helps more than 230 banks ensure the security of 80,000 devices worldwide. Combined with an anti-skimming device ATMeye.iQ can help banks guarantee the highest possible level of ATM protection and prevent ATM fraud.

Our customers in Asia:

  • Agribank Vietnam
  • Techcombank
  • Asia Commercial Bank
  • PVcomBank
  • Vietnam International Bank
  • VPBank
Banks Serviced
Years in Service

The ROI of ATMeye

Deployed in over 80 countries, ATMeye is not only a unique and reliable solution but also an affordable one.

Helping your security and support personnel save time and resources. Minimizing your area of exposure, significantly reducing risk and helping you comply with industry standards and regulations.

Try it now

Your request has been sent

We will get in touch shortly. Visit our Solutions page to learn how ATMeye can benefit your ATM network.