Digital technology in banking keeps advancing, but physical threats to self-service devices remain a serious concern. ATM theft, brute-force attacks, and explosive methods are still common, especially in high-crime areas.
In 2023, the European Association for Transaction Security (EAST) reported a 24% increase in physical attacks on ATMs across Europe, with losses reaching €9 million.
A major cause of these incidents is the absence of ATM tracking systems. In over 4,500 cases, attackers could move ATMs freely while escaping without barriers.
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Comprehensive Self-Service Device Protection with ATMeye.iQ and GPS Technology
BS/2 experts have developed the new GPS+ module for the ATMeye.iQᴺᴳ software to counter physical threats effectively. This solution combines Teltonika GPS trackers with a monitoring and dispute-resolution system. Using this functionality, financial organizations can track ATM locations and monitor their status in real time.
The system detects ATM movement and flags suspicious activities such as tampering, power disconnections, and other unauthorized actions.
A built-in accelerometer detects changes in device position. The solution instantly alerts a bank if the ATM is tilted, lifted, drilled, or rocked, including photos, videos, and location information.
Previously, sensors were connected to the ATM via COM port, limiting device autonomy and complicating monitoring management. With the GPS+ module, key components like shock sensors, door sensors, temperature sensors, and sirens now connect directly to the Teltonika GPS tracker, functioning as a single integrated system.
Additionally, the accelerometer substitutes some of the ATM’s sensors for detecting position changes. This innovation reduces costs for financial organizations by minimizing the need for specialized equipment.
The GPS+ module in the ATMeye.iQᴺᴳ platform uses a Teltonika FMC650 GPS tracker to enable autonomous operation. This tracker monitors ATM location even during power outages, with its built-in battery supporting data transmission for up to four days after disconnection.
This capability is crucial when intruders cut power to the ATM. The GPS+ module ensures that the bank staff will receive status updates and location data, even if the device loses power.
How ATMeye.iQ’s GPS+ Module Enables Real-Time ATM Tracking for Banks
In 2023, BS/2 partnered with one of the banks in Azerbaijan to launch ATMeye.iQ GPS+. The pilot was highly successful, proving the system’s capability to track ATM movement in real time. For instance, when a bank employee transported an ATM to a warehouse, the security team monitored each step, receiving live updates on the ATM’s status—even during temporary offline periods.
A key benefit of this solution is that the ATMeye.iQ GPS+ module complies with new regulations from the Central Bank of Azerbaijan, which mandates GPS tracking for all ATMs in the country.
Initial results in Azerbaijan highlight the product’s strong potential and interest from banks in other regions confirms the relevance and demand for GPS+ on the international market.
Key Benefits of ATMeye.iQ with GPS+ Module
- 24/7 real-time ATM location tracking
- Independent, autonomous operation without a power supply
- Integrated sensor support
- Centralized security monitoring
- Streamlined process planning and fleet optimization
- Simplified ATM logistics and maintenance
Seamless Integration of ATMeye.iQ GPS+ Module into the Bank’s Ecosystem
ATMeye.iQ’s GPS+ module is especially valuable in regions with high crime rates, such as Latin America, Southeast Asia, and parts of Eastern Europe and the Caucasus.
Additionally, the solution optimizes technician operations in remote areas of Central Asia and the Caucasus, where ATMs are often far from service centers. Using the GPS+ module improves service efficiency and reduces logistics costs.
This solution is particularly relevant for banks in Uzbekistan. As mandated by the National Bank, financial organizations must now equip self-service devices with GPS trackers.
Sergey Kraiko, Head of Software Product Development at BS/2:
“The ATMeye.iQᴺᴳ system with the GPS+ module enables financial organizations to integrate impact sensors, temperature sensors, and door sensors without requiring major infrastructure changes. These additional sensors are crucial for monitoring parameters beyond the accelerometer’s capabilities.
The system’s automatic tracker software updates remove the need for onsite visits, streamlining the deployment of new versions. This feature is particularly beneficial in large regions where ATM monitoring can be costly and complex”.
Through a partnership with Teltonika, an industry leader in security and monitoring solutions, BS/2 has developed a versatile product that is compatible with the existing bank security system. The company plans to expand the ATMeye.iQᴺᴳ solution to new markets and tailor it to meet specific customer needs.
Experience the effectiveness of the ATMeye.iQ GPS+ module firsthand—sign up for a free product demonstration! BS/2 experts are ready to offer a customized solution to ensure reliable device protection.
