BS/2 held an online training on ATMeye.iQᴺᴳ, an innovative platform for monitoring and protecting ATMs. The training was organized for the company’s employees and its subsidiaries. 76 specialists from Lithuania, Latvia, Estonia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, and Uzbekistan attended.
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Exploring the Capabilities of the ATMeye.iQᴺᴳ Platform
With the rapid advancement of technology, ATM security has become a critical challenge for financial organizations. BS/2 offers advanced information technology solutions, including ATMeye.iQᴺᴳ, a system designed to monitor ATMs around the clock. This platform not only helps to quickly monitor events in real-time but also significantly reduces the risks of fraud, vandalism, and other threats.
ATMeye.iQᴺᴳ improves business operations by reducing ATM downtime, enhancing customer service, and lowering operational costs.
Kyryl Vynohradov, Head of Technical Service, Installation and Support Department
“Modern systems such as ATMeye.iQᴺᴳ provide new possibilities for monitoring events around self-service devices. Our technology can capture and analyze situations such as accepting and disbursing money, entering the wrong PIN, physically tampering with the device, using blacklisted cards, and more. It is a universal solution that is effective both for banks’ technical services and security departments.
The main advantages of ATMeye.iQᴺᴳ are a wide range of functionality for monitoring and customization, the possibility of photo and video recording of events, as well as flexibility and adaptation to individual customer requirements.”
Key Objectives of the Training Program
The online training was aimed at improving the skills of engineers and technical specialists at BS/2 and its subsidiaries. The main objective was to master the ATMeye.iQᴺᴳ system functionality in-depth, learn how to manage ATMs effectively and improve their reliability.
The main areas of study are:
- Functional capabilities: participants learned system architecture, video surveillance capabilities, and security settings.
- Technical training: the training included skills in system configuration, troubleshooting, and maintenance.
- Practical work: participants performed tasks aimed at mastering real-life scenarios of system operation.
- Problem-solving: focus on solving technical and operational problems that arise during system operation.
- Updates and new features: a study of recent changes in the functionality and improvements of the protection system.
Specialist Certification: Ensuring Expertise
Upon completion of the course, the participants were certified as ready to work with the ATMeye.iQᴺᴳ system. Successful completion of the test was an indicator of a high level of training of specialists ready to effectively use the platform to ensure ATM security.
Auksė Glavinskienė, BS/2 Chief Operating Officer
“Training and development of employees, especially engineering staff, is essential to the successful operation of complex systems such as ATMeye.iQᴺᴳ. These products are constantly being updated, and often technical documentation alone is not sufficient to solve specific problems. Regular training allows you to quickly fill knowledge gaps and increase your level of expertise.The certification that follows training is much more than just a document. It is an important tool for the development of professionals, contributing not only to career growth but also to credibility. Certification preparation requires a deep dive into the material being studied. It helps to form a stable system of knowledge, which becomes a reliable basis for further professional growth.”
Online training on ATMeye.iQᴺᴳ is part of BS/2’s strategy to strengthen its position in the market for IT solutions for ATMs and self-service devices in the banking and retail sectors. The company will continue to invest in the development of its people to ensure they have all the knowledge and skills they need to work with the latest technology.
For more information about the possibility of training your company’s employees on the ATMeye.iQᴺᴳ system, book a consultation!
