Every year, crimes associated with the use of self-service devices become more sophisticated from a technical point of view. Nevertheless, one of the most common cases of financial losses for bank customers is still an ordinary theft of a card and PIN code.
Unfortunately, not all banks agree to consider customer complaints and return money in causes where criminals withdrew cash using a stolen card or a stolen (skimmed or overheard) PIN code. Even if the bank agrees with the client’s case, police intervention will still be required. This process takes a lot of time and does not guarantee a refund.